How do I care for my bottle?
To keep your bottle clean, we recommend rinsing the bottle and cap with warm water after each use. Let dry and then store in a cool, dry place. Do not microwave or freeze your bottle.

What can I put in my bottle?
Almost anything! Our high quality stainless steel bottle features a dual-walled, vacuum insulated construction - making it the perfect container for both hot and cold drinks. You can put in the bottle acidic drinks (apple juice, orange juice, etc.), milk, water, soup, coffee, and just about any drink you want to carry with you on the go!

How are stainless steel bottles healthier than plastic water bottles?

Unlike disposable plastic water bottles, our stainless steel bottles are BPA free, toxin-free, flavor-free, and are better for the environment in that they are reusable, thus helping in reducing plastic waste. To put things into perspective, it takes up to 1000 years for disposable plastic water bottles to decompose! Filling your own water bottle is also more cost efficient than buying bottled water every day.
Tap water costs only 1 cent per liter compared to bottled water, which costs $2.53 per liter. The majority of the cost from bottled water comes from the plastic bottle itself! Choose to reuse and live a healthier, happier lifestyle!

How are stainless steel bottles healthier than aluminum bottles?
Aluminum bottles are usually lined with materials that include plastic resins or baked-on epoxy (both can be BPA-leaching and can leave a strange taste), in order to protect your drink from coming into direct contact with the aluminum, which has been linked to Alzheimer's disease. On the other hand, stainless steel bottles do not need liners and are flavor-free, thus allowing you to enjoy your drink, as is.

Photo submissions:
If you would like to share a picture of you and your bottle, we want to see it! Just message us on Facebook with your picture.


What happens if my favorite bottle is "sold out"?
Don't worry! We have more coming on the way. You can pre-order your bottle and be notified by email when your bottle ships. Note, however, that some bottles are LIMITED EDITIONS and will not be restocked.

Can I return or exchange my bottle?
All sales are final as a large part of the proceeds are donated to charity. We carefully inspect each and every bottle before they are shipped out, to ensure that your bottle will arrive in perfect condition. If you are unsatisfied with your purchase, please feel free to contact us at Bambou@BambouHeart.com. We will reply you as soon as possible!

Do you ship internationally?
Yes, we do! Please go to our "Shipping" page to find out about shipping options for international orders.

How can I join your email list?
To be the first to find out about special promotions, sales, and events, join our email list by sending us an email at Bambou@BambouHeart.com.
Simply include "email list" in the subject line. To unsubscribe, send us an email with "unsubscribe" in the subject line.

BAMBOU HEART™ bottles are designed and owned by BAMBOU HEART™. Patent Pending.